The RAC use bike trailers normally but if not they are always recovered safely on a loader from experience and like I said with small companies you never know what service you can get from one region to the next........ sos are a huge national company, specialists in bike transportation, not just breakdown, and are used by a lot of the insurers. they have nationwide coverage with their own vans and personnel , and don't subcontract the work out, so its very consistent. the RAC on the other hand do use third party local firms , and as such the service can vary Still not rated as highly a breakdown specialist as the AA and RAC according to Defaqto ratings, and any company that is in close dealings with meddlers such as Green Flag and Britannia don't rate highly in my book......every company uses 3rd parties for certain areas (Such as recovery) but unlike most AA and RAC will have one of their guys look at it first where the rest will just send out any one.