Some of these excuses for bad Customer Care are getting more outlandish, sent my daughter a brand new Laptop via Parcel Force Next morning delivery (£17.60), she didnt get it on Thursday , so phone Parcel Force they said it was picked up and waiting for delivery, Friday phoned again ,they said they havent got it , but the tracking showed it at the collection depot, while I was on the phone to him he got an operative to search the Depot , they found it along with a whole consignment that hadn't been booked in, but he will make sure that its despatched pronto, this morning (Saturday) checked the tracking , sure enough it was at delivery depot, again it didnt get delivered, so I phoned up again, he said it was down to the Coronavirus, I disagreed and told him it was down to stupidity, for losing it in the first place, so now looking at Monday. Anyone else had the same sort of crap and it being blamed on Coronavirus, could be a let off for murder, just blame it on Coronavirus. By the way dont use Parcel Force their Liars.