I had a bad experience with Bikesure. I was insured with them on my 125 Duke after doing my cbt. I passed my test and bought a MT-07 and rang Bikesure to advise and change everything over. I told them I wanted pillion cover and EU cover as I had passed etc. She said fine I paid the difference and she sent through the docs. When I read the new certificate it clearly said pillion not covered and no eu cover?? It was too late to call them so rang from work next day. I couldn’t speak to the girl who had been dealing with but her colleague told me that she had made a mistake. My current insurer would not cover me and would need a new policy with another firm for an extra £400 or so. Livid. Been told one thing and sold another. Didn’t recognise their mistakes and just wanted more money. I ended up cancelling with them, still charged a fee for that and switched to Aviva. Very happy. The advisor I spoke to there is from a biker family, he’d come home from school and his mum would have her engine in bits on the dining table. I can relate to that.