Sportsbikeshop utter jokers?

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The GOAT
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Re: Sportsbikeshop utter jokers?

#31 Post by The GOAT » Tue Jul 09, 2019 11:51 pm

Top service for an online retailer.

As high street motorcycle stores a few and far between these guys offer good service, you've had bad luck.
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Re: Sportsbikeshop utter jokers?

#32 Post by brad93 » Wed Jul 10, 2019 9:12 am

Only ordered from there once and they selected my stuff to a β€˜local’ dpd shop. Which turned out to be a shop 8 miles away down single track lanes and not any of the ones that are in my village :roll:

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Re: Sportsbikeshop utter jokers?

#33 Post by Westbeef » Thu Jul 11, 2019 12:23 pm

Just got my helmet from them, I forgot to price match and it was available Β£70 cheaper elsewhere. They price-matched me a day after I received it 8-) . Easily the best online retailer.
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Re: Sportsbikeshop utter jokers?

#34 Post by Lanceautoman » Thu Jul 11, 2019 2:00 pm

My experience of their customer service has been excellent having purchased lots of different items.

The only issue i had was that the controller on my Oxford heated grips failed a few months in to the 12 month warranty. Their policy is to send a free sticker to place on an envelope for faulty items to be returned and replacements sent once received. I explained that my fuel tank would need to be removed as i had wired up neatly underneath and they very kindly sent me the replacement item with a free return label so that i could remove the old unit and replace the new one in one go without having to remove the tank twice.

I have also found their prices very reasonable and delivery quick.

It is unfortunate that you have had a bad experience with items bought from them but i am sure they will have done everything they can to resolve your issue.
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Re: Sportsbikeshop utter jokers?

#35 Post by JackieOWheels » Thu Jul 11, 2019 2:11 pm

I think everyone here has only got good things to say about SBS, the only one who seems to think they are a joke is OP. Hmmm...wonder who's the joker. :wink: (sorry @newbiker90 , i'm only jo-king)
Ride safe everyone, hope to see you all out there!

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Re: Sportsbikeshop utter jokers?

#36 Post by fastbob » Thu Jul 11, 2019 3:03 pm

Fifteen positive reviews , I think I'll start using them . πŸ‘πŸ˜€

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Re: Sportsbikeshop utter jokers?

#37 Post by Mr Fro » Thu Jul 11, 2019 6:38 pm

fastbob wrote: ↑
Thu Jul 11, 2019 3:03 pm
Fifteen positive reviews , I think I'll start using them . πŸ‘πŸ˜€
Make that 16.

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Re: Sportsbikeshop utter jokers?

#38 Post by Bender » Thu Jul 11, 2019 8:12 pm

17
They took my sena back after months of trying to get it to work, no questions asked, they sacked the lad that sent it, sent a team of crack ex sas mercenaries over to the USA, took out the guy who packed it, his wife his dog and torched his car.

It did take 2 days for the replacement to arrive at a shop 600yards from my house though so they are shit and I will never use them again...

That is until I buy something else from them.
Last edited by Bender on Thu Jul 11, 2019 10:46 pm, edited 1 time in total.
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Re: Sportsbikeshop utter jokers?

#39 Post by Stu » Thu Jul 11, 2019 10:45 pm

18.....

bought a sat nav and was here next day

had a small problem with it and it was sorted out with no issues :)
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Re: Sportsbikeshop utter jokers?

#40 Post by fastbob » Fri Jul 12, 2019 2:58 am

Biscuit time !
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Re: Sportsbikeshop utter jokers?

#41 Post by Bender » Fri Jul 12, 2019 8:35 pm

fastbob wrote: ↑
Fri Jul 12, 2019 2:58 am
Biscuit time !
Hmmmmm do they deliver them?
Bite my shiny, metal ass!

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Re: Sportsbikeshop utter jokers?

#42 Post by elizabethf » Fri Jul 12, 2019 8:38 pm

19!

Always been helpful when in the Boston store. Online the items come very fast.

I did have a pair of gloves that got holes after 8 months... they just said no problem, to send them back and they would review them. I was given a refund :)

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Re: Sportsbikeshop utter jokers?

#43 Post by One Ball 1971 » Fri Jul 12, 2019 9:03 pm

Bender wrote: ↑
Fri Jul 12, 2019 8:35 pm
fastbob wrote: ↑
Fri Jul 12, 2019 2:58 am
Biscuit time !
Hmmmmm do they deliver them?
Yes but they were stale, so I sent them back! :D

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Re: Sportsbikeshop utter jokers?

#44 Post by Bender » Fri Jul 12, 2019 9:09 pm

One Ball 1971 wrote: ↑
Fri Jul 12, 2019 9:03 pm
Bender wrote: ↑
Fri Jul 12, 2019 8:35 pm
fastbob wrote: ↑
Fri Jul 12, 2019 2:58 am
Biscuit time !
Hmmmmm do they deliver them?
Yes but they were stale, so I sent them back! :D
Pfffff jokers that's what they are.
Bite my shiny, metal ass!

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Re: Sportsbikeshop utter jokers?

#45 Post by JackieOWheels » Fri Jul 12, 2019 9:10 pm

One Ball 1971 wrote: ↑
Fri Jul 12, 2019 9:03 pm
Bender wrote: ↑
Fri Jul 12, 2019 8:35 pm
fastbob wrote: ↑
Fri Jul 12, 2019 2:58 am
Biscuit time !
Hmmmmm do they deliver them?
Yes but they were stale, so I sent them back! :D
Jokes on you, no refund!
Ride safe everyone, hope to see you all out there!